What is a home warranty?
+ What is a home warranty?
A home warranty covers major systems and appliances that malfunction or break from normal wear and tear. These expensive to repair items such as: air conditioning and heating units, plumbing, electrical wiring, refrigerator, oven, dishwasher, and garage door opener will age over time, and repairs are inevitable. A home warranty offers protection from these repairs.
+ Why do I need a home warranty?
The benefits of a 2-10 HBW warranty are endless, but many customers choose our warranty for security and convenience. It's inevitable that something will break in your home, and any breakdown is unwelcome. Rather than budgeting for home repairs, many customers find it less worrisome to purchase our home warranty to ensure that costly home repairs don't wreck their budgets. Others like the convenient repair process that involves just logging their service request online or making one phone call and letting HBW do the rest. It's much less of a hassle for them than locating the best contractor for the best price. They enjoy not having to negotiate with contractors ever again.
How does it work?
+ How does the home warranty work?
When a covered item breaks down, simply log your service request online in a few easy steps, or call our toll-free number 24 hours a day. Your request is immediately dispatched to an approved and insured contractor in your area. They will contact you to set up an appointment, or you may call them directly to expedite the process. When the contractor comes to your home, you pay a low service fee that varies by state. The contractor makes the covered repairs and bills HBW for all of the work. You owe nothing more.
+ Is there a limit to the number of claims that can be placed?
No, there is no limit to the number of claims that can be placed. On average, our customers place just over two claims per year.
The 2-10 Advantage
+ A Solid Company
For more than 30 years the 2-10 Home Buyers Warranty® family of companies, backed by an A+ rating from the Better Business Bureau, has offered our customers and their homeowners the most comprehensive home warranty available. The 2-10 basic home warranty provides more coverage than any other home warranty. Since our founding, 2-10 HBW has placed warranties on over 2.5 million American homes.
+ Peace of Mind
Repair and replacement costs increase every year. Even a simple service call can cost $200 or more. With 2-10 Home Buyers Warranty, you can rest easy, knowing that a breakdown won’t break your budget.
+ We take care of everything
We arrange for a licensed, insured contractor to take care of your problem. No thumbing through the yellow pages or calling multiple services. You make just one call – to us! We do the rest.
+ Easy Claims
There are no service request forms to fill out. Simply call us toll-free 24 hours a day or place your service request on our website.
+ You may save a lot of money
All you pay is a service fee, even if a covered repair costs hundreds or even thousands of dollars.
+ Why do I need a home warranty when my systems and appliances are new?
A breakdown can occur at any time, even in new homes. Newer systems and appliances are more complex and can cost substantially more to repair. A 2-10 HBW warranty protects you from these unexpected repairs. HBW customers who have been in their homes for three years or less place an average of two claims each year.
+ Is the warranty transferable?
Yes, the warranty stays with the home and automatically transfers upon change of ownership.
+ What should I do when a covered item breaks down?
Simply log on to our Homeowner Portal website
and place your service request online, or call (800) 775-4736 24-hours-a-day, 7-days-a-week for service.
+ Is there a service fee for each visit?
Yes, there is a service fee each time a service contractor visits your home. The service fee covers the expense of the contractor traveling to your home. The fee is around $75 and is stated on each contract.